Shipping times, costs, and methods: everything you need to know to receive your order quickly and safely.
Pagamenti
Discover all available payment methods, from credit cards to digital wallets. Choose the most convenient and secure option for you.
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We accept Visa, Mastercard, American Express, JCB, Prepaid Cards and Postepay.
The card payment is protected by the highest security standards, including encryption SSL and the verification 3D Secure, which may require an OTP code or biometric recognition to authorize the transaction. -
You can conveniently pay with your account PayPal, without having to enter the card details every time. In addition to your PayPal balance, you can link a credit, debit, or prepaid card.
PayPal also offers installment payment options:
- Pay in 3 installments: for eligible orders, split the amount intothree monthly installments without interest.
- PayPal Pay Later: possibility to access deferred payment options, depending on the eligibility of your account.
All transactions are protected by the PayPal Purchase Protection program and advanced anti-fraud systems.
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With Klarna, you can split the cost of your purchase into three installments without interest, with automatic charge to your credit, debit, or prepaid card at the following times:
- First installment: at the time of purchase.
- Second installment: after 30 days.
- Third installment: after 60 days.
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If you choose Scalapay, you can split the amount into three monthly installments without interest. The first payment is made at the time of purchase, with subsequent payments every 30 days. The service is available for eligible orders with a credit, debit, or prepaid card.
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You can choose to pay incash directly to the courier upon delivery.
- Service cost: €10.
- Note: Cash on delivery may be suspended during promotional or sale periods. We recommend checking its availability at checkout.
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With Apple Pay(on Apple devices) and Google Pay(on Android devices), you can pay in seconds using the cards saved in your digital wallet.
The payment is fast and protected by advanced authentication systems such as Face ID, Touch ID, or security PIN.
Spedizioni
We offer three shipping options to meet your needs:
- Standard Shipping
- Express Shipping
- In-Store Pickup
All orders receivedby 3:00 PMthey are shippedthe same day as the order(excluding those received on holidays). Orders receivedafter 3:00 PMthey are shipped the next day.
Shipping costs and delivery times, which vary depending on the destination country, may be subject to changes in the case of exports and customs presence.
Below, you will find a table with shipping costs, delivery times, and the type of courier used:
Territori di Consegna
Costi Spedizione
Tempi di Spedizione
Italia, San Marino, Vaticano
GRATIS
(€ 6,90 per ordini inferiori a € 70,00)
(€ 6,90 per ordini inferiori a € 70,00)
24/48 ore
(Aree disagiate 2/4 giorni lavorativi)
(Aree disagiate 2/4 giorni lavorativi)
Austria, Belgio, Francia, Germania, Lussemburgo, Paesi Bassi
GRATIS
(€ 6,90 per ordini inferiori a € 100,00)
(€ 6,90 per ordini inferiori a € 100,00)
1/3 giorni lavorativi
Danimarca, Monaco, Regno Unito, Spagna, Svizzera, Stati Uniti
€ 6,90
2/5 giorni lavorativi
Baleari, Bulgaria, Croazia, Estonia, Grecia, Irlanda, Lettonia, Lituania, Polonia, Portogallo, Repubblica Ceca, Romania, Slovacchia, Slovenia, Svezia, Ungheria
€ 11,90
2/5 giorni lavorativi
Finlandia, Liechtenstein
€ 14,90
2/5 giorni lavorativi
Albania, Andorra, Bosnia-Erzegovina, Corsica, Gibilterra, Islanda, Malta, Moldova, Montenegro, Norvegia, Serbia, Turchia
€ 24,90
2/7 giorni lavorativi
Arabia Saudita, Azerbaigian, Canada, Cipro, Emirati Arabi Uniti, Israele, Qatar, Sri Lanka, Uzbekistan
€ 35,00
3/10 giorni lavorativi
Resto del mondo (clicca per vedere l'elenco completo)
€ 49,00
3/10 giorni lavorativi
Are there customs fees for international orders?
Check the table below to see if duties and taxes are included in the price for your shipping destination:
Territori di Consegna
Dazi e Imposte
Italia, San Marino, Vaticano
Inclusi nel prezzo
Unione Europea
Inclusi nel prezzo
Svizzera, Regno Unito, Stati Uniti, Canada
Inclusi nel prezzo
Paesi Extra-UE
Possono essere applicati dazi e imposte a carico del destinatario
We recommend checking your country's customs policies before placing an order, as any additional costs are not the responsibility of Ferraris Boutique.
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The orders are processed by Monday to Friday, excluding holidays.
All orders received by 3.00 PM, are shipped on the same day as the order (orders received on holidays are excluded).
Orders received after 3:00 PM are shipped the next day. -
- Once your order has been shipped, you will receive an email with the tracking number and a link to track the delivery status.
- You can also access your account on Ferraris Boutique to check the order status.
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If you wish to modify or cancel your order, please contact ourcustomer serviceas soon as possible:
- Email: ordini@ferrarisboutique.com
- Phone: +39 0322 282057
- Whatsapp:+39 351 5197315
If the order has already been shipped, it will not be possible to make changes.
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If you are unavailable, the courier will either attempt delivery again or leave your package at a designated pickup location.
- We recommend choosing an address where someone is always available to receive the package.
- In alternative, you can contact the courier to arrange a new delivery.
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If your order is delayed or you do not receive it within the expected time frame:
- Check thetracking numberto check the status of the shipment.
- Contact ourcustomer service, which will help you solve the problem in the shortest possible time.
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No, shipments and deliveries are carried out by Monday to Friday. We do not ship on weekends and on National Holidays.
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Yes, you can enter a shipping address different from the billing address during checkout.
If you prefer to receive your order at the office or at a concierge, please clearly indicate the name of the contact person.
After shipping, it will no longer be possible to change the delivery address.
Resi e Rimborsi
Have you changed your mind? No problem. Here's how to make a return and receive a refund in the easiest way possible.
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To be accepted, returned products must meet the following requirements:
- They must not have been usedand must be in like-new condition.
- They must be returned in the original packaging, including boxes, cases, dust bags, replacement laces, certificates of authenticity, and any other accessories received with the product.
- They must not have been washed, damaged, or altered in any way.
- They must be provided with the original safety label. The absence of this label will invalidate the return.
- Products marked with the label "Final Sale" cannot be returned.
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We accept returns within14 days from the delivery date of your order. This gives you the necessary time to evaluate the product and decide if it meets your expectations.
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- Access our Returns Portal: Go upFerraris Boutique Returns Portal and enter the order number and the email used for the purchase.
- Select the reason for the return and follow the instructions.
- Prepare the package: Carefully pack the product, using the original packaging and including all accessories.
- Ship the package: Follow the instructions on the portal to book the return pickup.
The customer agrees tosend the return within 3 working daysfrom the receipt of the RMA confirmation. In case of issues with the pickup or delivery of the return, please contact ourcustomer serviceentro48 hours.
Who covers the shipping costs for the return?
- Defective products or shipping errors: Ferraris Boutique will cover the return costs.
- Other reasons (change of mind, wrong size, etc.): The return shipping cost will be borne by the customer.
- Non-EU Returns: Any customs duties and reimportation fees of the product will be deducted from the refund.
- If the customer chooses to ship with their own courier, they assume the full responsibility for any damage or loss.
Provenienza Reso
Costo Reso
Italia, San Marino, Vaticano
€ 3,90
Austria, Belgio, Croazia, Danimarca, Francia, Germania, Lussemburgo, Paesi Bassi, Polonia, Portogallo, Romania, Slovenia, Spagna, Svezia
€ 9,90
Albania, Bulgaria, Estonia, Irlanda, Lituania, Monaco, Montenegro, Norvegia, Repubblica Ceca, Serbia, Slovacchia, Svizzera, Ungheria
€ 14,90
Stati Uniti, Canada, Regno Unito
€ 35,00
Resto del mondo (clicca per vedere l'elenco completo)
A CARICO DEL CLIENTE
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To be accepted, returned products must meet the following requirements:
- They must not have been used and must be in like-new condition.
- They must be returned in the original packaging, including boxes, cases, dust bags, replacement laces, certificates of authenticity, and any other accessories received with the product.
- They must not have been washed, damaged, or altered in any way.
- They must be provided with the original safety label. The absence of this label will invalidate the return.
- Products marked with the label "Final Sale" cannot be returned.
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We accept returns within 14 days from the delivery date of your order. This gives you the necessary time to evaluate the product and decide if it meets your expectations.
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If you have received a defective or incorrect product, manage the return through the Return Portal:
- Log in to the portal and enter the order details.
- Select the reason "Defective product" or "Wrong product".
- Fill in the required details and attach photos of the defect.
- Wait for the team's review we will verify the issue and confirm the acceptance of the return.
If the return is approved, you will receive instructions for the return at no additional cost.
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The conventioned return service depends on the courier's availability. Ferraris Boutique reserves the right to refuse service if the area of origin is not covered by the courier.
In alternative, the customer can arrange the shipment with their own courier, assuming responsibility for any damage or loss.
⚠️ Important note
- The customer agrees to ship the return within 3 business days from the RMA confirmation.
- In case of returns sent by own means, the package must arrive within 7 days from the RMA confirmation.
- The returns received after the maximum deadline will not be accepted.
- The products marked with the label "Final Sale" cannot be returned.